FAQs about ACA Consent to Contact and Attestation forms in AMS+

This article answers common questions about using ACA Consent to Contact and Attestation forms in AMS+.

For more on ACA forms, including training and related resources, see this feature overview.

FAQs

What information is needed for consent?

The Centers for Medicare & Medicaid Services (CMS) does not prescribe a standard format or process for obtaining consent or for maintaining this record.

However, as a general rule, the record of the consent should include the following information:

• The name of the individual, employer, or employee
• The date the consent was given
• The name of the agent(s) or broker(s) to whom consent was given

How long do I need to store consent information?

A record of consent does not expire except at the request of the individual, employer, or employee. However, obtained records must be securely stored and accessible for a minimum of ten (10) years.

Do the ACA links expire?

Yes. ACA Consent and Attestation form links expire 24 hours after being sent. If the link expires, you must resend the form to the recipient.