Individuals
Record type for managing individual clients and their dependents, group employees, and carrier contacts.
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Working with Individual Records
Overview Individuals are a record type for storing and tracking basic client, lead, and prospect information for your individual business. Individuals are also important if you ...
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How to use the Overview tab on Individual Records in AMS+
This article explains how to use the Overview tab on Individual records in AMS+.Requirements You must be logged into AMS+ as an Agency User or Agent CRM User. You must be assign...
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How to bulk update Individual Records
Note for accounts using Sales Records: The Tag functionality shown in this article does not apply to your account. Tags are available for Enhanced Records accounts only. To chec...
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Adding/Editing Individual Relationships
Overview Set up relationships for individual records to track family, legal relationships (such as power of attorney), and more. Creating relationships for individuals is import...
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Managing Individual Relationships
Overview Relationships (familial, legal, and etc.) that have been added to an individual record may change over time. When they change, update AMS+ to make sure you always have ...
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How to associate an Individual Record with a Group or Carrier Record
Overview By associating an Individual Record with a Group or Carrier Record, you can show the person’s relationship with a group or carrier. An Individual Record that is associa...
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Merging Duplicate Individual Records
Overview As you and your team create Individual Records in AMS+ (manually or via data import), it’s possible to end up with duplicate records. Duplicates can make it difficult t...