Using Zapier, you can create new Activities in AMS+ when something happens in a third-party app, or send Activity data to a third-party app when something happens in AMS+.
See what Activity data you can populate in AMS+ and what Activity data you can send to third-party apps.
Zap Actions
Zap Triggers
Zap Actions
Create Activity
Using the Create Activity Zap Action, you can create the full details of Activities within your AMS+ account.
Field | Description | Formatting Rules |
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Associated With - Record Type | The record type that the new Activity will be associated with.
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Associated With - Record ID |
The ID of the record that will be associated with the new Activity.
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Subject |
The subject line of the new Activity.
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Notes | The notes of the new Activity. | - |
Activity Status - Text |
The status of the new Activity.
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Activity Status - ID |
The ID of the new Activity’s status.
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Activity Type - Text |
The type of the new Activity.
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Activity Type - ID |
The ID of the new Activity’s type.
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Activity Priority - Text |
The priority of the new Activity.
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Activity Priority - ID |
The ID of the new Activity’s priority.
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Activity Method - Text |
The method of the new Activity.
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Activity Method - ID |
The ID of the new Activity’s method.
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Activity Date |
The date of the new Activity.
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Due Date |
The due date of the new activity.
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Due Date - All Day |
Select “Yes” if the due date is all day (12 a.m. to 11:59 p.m. CT).
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Due Date - Start Date & Time |
The start date and time of the new Activity.
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Due Date - End Date & Time |
The end date and time of the new Activity.
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Follow-up User - First Name |
The first name of the new Activity’s follow-up User.
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Follow-up User - Last Name |
The last name of the new Activity’s follow-up user.
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Follow-up User - ID |
The ID of the new Activity’s follow-up user.
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Follow-up Team - Name |
The name of the new Activity’s follow-up Team.
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Follow-up Team - ID |
The ID of the new Activity’s follow-up Team.
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Parent Activity ID |
The ID of an existing Activity in AMS+. This allows you to append new Activities to the thread of an existing Activity. |
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Attachments From Zapier File 1-5 |
You can map to files from other apps that are being used in the Zap and attach them to the new Activity. |
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Attachment Files & URLs |
You can attach files to the new Activity by providing URLs (links) to the files you want to attach.
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Accepted File Types
If you want to attach files to new Activities, please note that we accept only the following file types: .bmp, .csv, .doc, .docm, .docx, .eml, .gif, .gz, .htm, .html, .jpeg, .jpg, .log, .m4a, .mp3, .mp4, .msg, .numbers, .pages, .pdf, .png, .pps, .ppt, .pptx, .pub, .rtf, .TIF, .tiff, .txt, .vcf, .wav, .wmv, .wps, .xls, .xlsb, .xlsm, .xlsx, and .zip.
Zap Triggers
Activity Created & Activity Updated
Here’s an example of the data payloads that we will send out for both of the AgencyBloc app’s triggers (Activity Created and Activity Updated):
{ "id": 48211125, "parent_id": 0, "record_association": { "type": "individual", "id": 31377283, "external_id": null }, "status": { "id": 3088795, "value": "In Progress" }, "type": { "id": 3088809, "value": "Quote Process" }, "method": { "id": 3088804, "value": "Visit" }, "priority": { "id": 3088770, "value": "Medium" }, "activity_date": "2021-09-16T00:00:00", "subject": "Quote enrollments for next year", "notes": "Prepare paperwork for onsite visit.", "followup_user": { "id": 37039, "first_name": "Zap", "last_name": "Smith", "detail_url": null }, "followup_team": { "id": 44865, "name": "Team 1", "detail_url": null }, "followup_date": "2021-09-30T21:30:00Z", "followup_all_day": false, "followup_date_start_time": "2021-09-30T21:30:00Z", "followup_date_end_time": "2021-09-30T22:00:00Z", "external_id": "", "pushed_email_id": 0, "from_blocmail": 0, "deleted": 0, "create_date_time": "2021-09-16T21:43:19Z", "create_by_user": { "id": 13650, "first_name": "Zap", "last_name": "Smith", "detail_url": null } }