• How the Compose email icon works in AMS+
    This article explains the behavior of the compose email icon found on Agent Records and Individual Records in AMS+.About the Compose email iconOn Agent Records and Individual Re...
  • How to prepare for the transition from Sales Records to Individual Records in AMS+
    Who this article is for: Existing AMS+ agencies currently using Sales Records or Sales Record-related features that have not yet been upgraded to an Enhanced Records subscriptio...
  • Navigating Busy Season in AMS+
    Here is a list of resources to help you prepare for and navigate Open Enrollment easily. TABLE OF CONTENTS Automate Repetitive Tasks Quickly Communicate With Your Clients Strea...
  • Answers to General Questions
    Here are answers to a few common questions when using AMS+ What are "filters" and how do they work? Think of a filter in AMS+similar to a kitchen sieve. If you want to strain, ...
  • Answers to Subscription Questions
    Here are a few answers to questions related to signing up with AMS+ and setting up your subscription. How much does AMS+ cost? How is billing calculated? Billing is calculated ...
  • Creating Mailing Labels
    Video recorded on January 4, 2022 In this video, we will demonstrate how to download contact information from AMS+, and create mailing labels using Microsoft Excel an...
  • Sales Pipelines & Sales Opportunities
    Note: This article links to articles with Legacy-only components. If you are using our AMS+ product, this article does not apply to you. Not sure which product you’re using? Ref...
  • Duplicate Detection
    Overview To help you maintain a clean book of business, AMS+ will detect and alert you to duplicate agent and individual records. Once identified, you can take steps to merge an...