SMS Text Messaging
Send SMS text messages to leads and clients, and set up text forwarding to send replies to your cell phone.
-
Overview of SMS text messaging in AMS+
OverviewSMS in AMS+ lets you send and receive text messages directly within the platform using your agency's VoIP number. It streamlines communication by centralizing messages, ...
-
How to set up SMS text messaging in AMS+
Note for accounts using Sales Records: This article includes a Legacy components section with additional information that applies to your account.AMS+ allows you to send and rec...
-
How to send SMS text messages in AMS+
Note for accounts using Sales Records: This article includes a Legacy components section with additional information that applies to your account.If your AMS+ account has a VoIP...
-
How to forward copies of SMS replies from AMS+ to your cell phone
Note for accounts using Sales Records: This article includes a Legacy components section with additional information that applies to your account.This article explains how to en...
-
How to change your default phone number for sending SMS text messages in AMS+
Note for accounts using Sales Records: This article includes a Legacy components section with additional information that applies to your account.This article explains how to ch...
-
How to create SMS text message templates
Note for Enhanced Records accounts: SMS text message templates are only available for Sales Records. This does not apply to your account. To check if your account is on Enhanced...
-
How opt-in and opt-out behavior works for SMS text messages in AMS+
This article explains how SMS opt-in and opt-out behavior works in AMS+, including what happens when a recipient replies with "STOP" or "START" and how to verify their opt-out s...
-
How to view text message history in AMS+
Note for accounts using Sales Records: This article includes a Legacy components section with additional information that applies to your account.This article explains how to vi...
-
SMS Delivery Report in AMS+
Note for accounts using Sales Records: This article includes a Legacy components section with additional information that applies to your account.This article explains how to in...
-
SMS Best Practices in AMS+: Regulations & Guidance
This article outlines SMS compliance requirements and regulatory guidance for using text messaging in AMS+, including federal laws, carrier rules, consent standards, and content...