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  1. Knowledge Base | AMS+
  2. Communication & Tasks
  3. SMS Text Messaging

SMS Text Messaging

Send SMS text messages to leads and clients, and set up text forwarding to send replies to your cell phone.

  • Overview of SMS text messaging in AMS+
    OverviewSMS in AMS+ lets you send and receive text messages directly within the platform using your agency's VoIP number. It streamlines communication by centralizing messages, ...
  • How to set up SMS text messaging in AMS+
    Note for Enhanced Records accounts: This article references the Sales Enablement Visible permission. This does not apply to your account. You can check your account's subscripti...
  • How to send SMS text messages in AMS+
    Note for Enhanced Records accounts: This article references Sales Records, Sales Automated Workflows, and the Sales Enablement Visible permission. These do not apply to your acc...
  • How to forward copies of SMS replies from AMS+ to your cell phone
    Note for Enhanced Records accounts: This article references Sales Record functionality and the Sales Enablement Visible permission. These do not apply to your account. You can c...
  • How to change your default phone number for sending SMS text messages in AMS+
    Note for Enhanced Records accounts: This article references the Sales Enablement Visible permission. This does not apply to your account. You can check your account's subscripti...
  • How to create SMS text message templates
    Note for Enhanced Records accounts: This article references Sales Record functionality, Sales Workflows, and the Sales Enablement Visible permission. These do not apply to your ...
  • How opt-in and opt-out behavior works for SMS text messages in AMS+
    This article explains how SMS opt-in and opt-out behavior works in AMS+, including what happens when a recipient replies with "STOP" or "START" and how to verify their opt-out s...
  • How to view SMS history in AMS+
    Note for Enhanced Records accounts: This article references Sales Record functionality and the Sales Enablement Visible permission. These do not apply to your account. You can c...
  • SMS Delivery Report in AMS+
    Note for Enhanced Records accounts: This article references the Sales Enablement Visible permission. This does not apply to your account. You can check your account's subscripti...
  • SMS Best Practices in AMS+: Regulations & Guidance
    This article outlines SMS compliance requirements and regulatory guidance for using text messaging in AMS+, including federal laws, carrier rules, consent standards, and content...
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