How to insert and format images in the Legacy Email Editor in AMS+

This article explains how to insert and format images when building emails in the Legacy Email Editor in AMS+. Images can be added in Email Marketing (Legacy campaigns) and Automated Workflow (Legacy) email actions.

For information on building emails using this editor, see How to use the Legacy Email Editor in AMS+.

Requirements

• Email Marketing or Automated Workflow must be activated in your agency's AMS+ account.
  • Only the Account Owner can activate it. Learn more.
• You must be logged into AMS+ as an Agency User.
• You must be assigned to a Security Group with the Manage Email Marketing or Manage Automated Workflow permission.

Insert an image from your image library

You can insert an image directly into your email draft using the editing toolbar.

Open an email in the Legacy Email Editor.

Select the Image icon in the toolbar.

In Image Properties, select the Browse Server button.

Upload an image or select one from the AgencyBloc Images library.

In Image Properties, add alternative text to describe the image for screen readers.

You can also edit the image’s width and height, add a border, add HSpace and VSpace for padding, and set the alignment (defaults to left-aligned). Learn more about image properties.

Select the OK button.

Upload an image from your computer

Select the Image icon in Legacy Email Editor.

Select the Browse Server button.

On the Your Images tab

• Drag and drop files, or
• Select the Choose Files button, then select images from your computer

Select the Save button.

Note: If you close the window without saving, the image will not upload.

Select the Select button next to the image.

Adjust image properties, then select the OK button to insert it.

Edit image properties

In the Image Properties window:

• Enter text in the Alternative Text field
  • Describes the image for screen readers
  • Example: "Family walking on a beach" or "Medicare enrollment reminder banner"
• Adjust Width and Height
  • Recommended width: 580 pixels or less
  • Resize large images before uploading to reduce file size and improve load time
• Set Border
  • "1px" for subtle
  • "2px" for moderate
  • "3px" or more for thicker
• Set HSpace and VSpace
  • HSpace = horizontal spacing
  • VSpace = vertical spacing
  • Suggested value: "10px"
• Select an Alignment option
  • Choose left, right, or center alignment
  • Defaults to left alignment

Add a link to an image

In Image Properties, select the Link (chainlink) icon.

In the Link Info tab, enter a URL.

In the Target tab, select "New Window (_blank)".

This setting causes the link to open in a new browser window when clicked.
 

 

Select the OK button.

Use supported image formats

• Use .png or .jpg formats:  Use ".png" for logos and graphics, and ".jpg" for photographs.
• Avoid .bmp and .tiff files: These formats are not recommended because they may not display correctly or could slow email load times.
• Use GIFs thoughtfully: Animated GIFs (.gif) can boost engagement and visual appeal, but use them sparingly and with intent.
  • Large GIFs may increase load times or be clipped by inboxes.
  • Some email clients may only display the first frame.
  • If used, keep file size as small as possible and ensure the first frame communicates key information clearly.
• Optimize file size: Keep image files under 1 MB when possible to prevent emails from loading slowly or getting clipped.