Note for accounts using Sales Records: This article includes a Legacy components section with additional information that applies to your account.
Policy Status tracks a Policy's progress as it moves through your agency's quoting and enrollment processes. Examples of Policy Statuses include "Pending", "Active", "Canceled", "Replaced", and "Rejected". You can modify Policy Statuses at the account level in Data Administration.
Requirements
- You must be logged into AMS+ as an Agency User.
- You must be assigned to a Security Group with the Manage Data & Custom Fields permission to add, edit, or remove Policy Statuses.
In this article
Additional settings for Policy Statuses
Policy Statuses are widely used throughout AMS+ and have additional settings for commissions, dashboard graphs and reports, and Annual Review eligibility. There's also an option to mass update the Policy Status on all records.
| Additional setting | Description |
|---|---|
| Link Commissions | AMS+ will only link commissions to policies that have statuses with the Link Commission checkbox marked. If you have old or terminated policies that you don't want to receive new commissions, we recommend unmarking this checkbox for related policy statuses. |
| In Force |
If you want to see in-force policies on record summaries and Dashboard graphs, mark the In Force checkbox next to policy statuses that are actually in force. This checkbox also determines eligibility for the Medicare Advantage Annual Review tab on the Individual Record and the Annual Reviews dashboard: a policy only counts toward either if its status is marked In Force. |
| Mass Update |
You can mass update all records with one option to another. This cannot be undone, so make sure to double-check before you make the update. Example: Updating all Policies with the status of "New" to "Pending". All the Policies with the status of "New" will be updated to "Pending". If any of the statuses involved are marked In Force, this also changes which policies are eligible for Annual Review, with no separate warning for that effect. |
Legacy components
The following content applies only to accounts still using Sales Records. If you're unsure whether this applies to you, check your subscription package on the Subscription page. Accounts on Enhanced Records will show a package type that includes "+ Enhanced Records" (e.g., Accelerate + Enhanced Records). If your package does not include "+ Enhanced Records," this section applies to you.
Legacy components in this section:
- Lead Conversion — accounts using Sales Records
Lead Conversion
For accounts using Sales Records, this setting determines when AMS+ should turn a Sales Record's policies into Policy Records. If a Sales Record's policy has a status with the Lead Conversion setting enabled, it will be eligible for conversion and become a Policy Record.