Texting

Overview In AMS+, you can send and receive SMS text messages to leads, clients, and agents. To use these features, you'll need a phone number. This article explains how to add a...

Overview If your AMS+ account has a phone number in our VoIP (Voice over Internet Protocol) platform, you can send SMS text messages to schedule appointments and send other remi...

Overview Sent SMS texts are always recorded in the Message Center, Sales Record Notes tab, and Individual Record SMS Message History tab. If you wish to receive copies of text r...

Overview In AMS+, all SMS texts are sent from the agency’s default phone number. If your agency has two or more phone numbers, purchased or ported, you can change the default SM...

If you have the “Agent Can View All SMS Messages” permission, you will see an SMS icon in the AMS+ app header. If you don’t have it, you may need to contact the Account Owner or...

Overview Create reusable SMS text templates. Use them for direct texts and appointment reminders. Please note, templates are unavailable for Automated Workflow texting actions. ...

This report generates a summary of outgoing and incoming messages. This includes the following information: Outgoing messages Successfully delivered messages Failed/Unsubscribe...