Removing a recipient from an active drip email campaign is done at the record level under the Campaigns area on the Emails tab. If a contact has successfully received all campaign emails, or the full the campaign drips, the status will show Complete for that campaign.
How to Stop Emails
To remove a record from a campaign:
- Select a record, then click the Emails Tab.
- Select the Campaigns tab.
- Under the status column, click the stop button to halt the campaign.
- You're all set!
- The recipient will be removed from the email campaign and any future emails will be stopped.