This article explains how to customize the Confirmation Page in the Rx Collect portal.
For more on Rx Collect, including training and related resources, see this feature overview.
Requirements
- Your agency’s AMS+ account must have the Accelerate or Elevate subscription package.
- You must be logged into AMS+ as an Agency User.
- You must belong to a Security Group with the Manage Users and Sales Enablement Visible permissions.
About the Confirmation Page
The Confirmation Page is the final screen beneficiaries see after submitting their Rx Collect portal. It provides a message of completion and lets you set expectations for next steps.
You can use this section to:
- Add a thank-you note
- Reassure the beneficiary that an agent will follow up
- Provide contact information and branding
Note: The Confirmation Page is required and can’t be disabled. It displays the same agency name and logo as the Cover Page.
How to customize the Confirmation Page
- Go to My Agency Settings.
- Find and open the Rx Collect setting.
- In the Confirmation Page section, select the Edit link.
[screenshot]
- Update the message content.
Use this space to set expectations, such as when an agent will follow up and how to get in touch if the beneficiary has questions.