This month’s releases focused on usability improvements in Email Marketing and SMS, along with fixes to improve data accuracy and system reliability.
2/26/2026
2/20/2026
2/16/2026
2/26/2026
New
Improved
Email Marketing (Servicing)
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Clearer recipient filtering experience for Servicing email campaigns - We improved the Define Recipients step in Email Marketing (Servicing) to provide clearer guidance and a more intuitive flow when filtering and reviewing recipients. These updates help users better understand how filters affect the recipient list and confidently move forward to scheduling and sending their campaign.
- Before changes:
-
After changes:
Fixed
SMS Texting
- Safeguards added to prevent SMS forwarding loops - Added safeguards to prevent a phone number from being set to forward to itself, which could create a messaging loop.
2/20/2026
New
Improved
SMS Texting
- Improved reliability for inbound SMS attachments - Enhanced how AMS+ processes inbound SMS attachments to better handle temporary download issues and improve consistency.
- SMS messaging updated to allow emojis in inbound messages - AMS+ can now receive and display emojis in inbound SMS messages sent into the system from external phone numbers.
Fixed
Appointment Schedulers
- ACA Consent Form is now properly created from Appointment Scheduler - Updated the Appointment Scheduler to ensure the ACA Consent Form is properly created and displayed on the Individual Record when "Automatically Create ACA Consent" is enabled.
2/16/2026
New
Improved
Fixed
Individual Search
- Improved support for 2-part last names in Individual Search - Enhanced the new Individual Search to return results when searching last names with two parts.