This article explains how to update your agency’s business information, configure email and activity backup settings, and manage email notification preferences in AMS+.
Requirements
- Email Marketing or Automated Workflow must be activated in your agency's AMS+ account.
- Only the Account Owner can activate it. Learn more.
- You must be logged into AMS+ as an Agency User.
- You must be assigned to a Security Group with the Manage Email Marketing or Manage Automated Workflow permission.
Access business information and email settings
- Go to My Agency Settings.
- Find and open the Contact Information setting.
Update business information
In the Business Information section:
- Enter your agency name in the Business Name field.
- Enter your address in the following fields:
- Address Line 1
- Address Line 2
- City
- State
- ZIP Code
Configure email and activity backup settings
In the Email & Activities Backup section:
- Enter a value in the Marketer's Name field. This is used when AMS+ can’t identify a "From Name".
- Enter a value in the Marketer's Email field. This is used when AMS+ can’t identify a "Reply To" or "Send To" address.
- Select a user in the Backup User field. This is used when AMS+ can’t identify an Activity follow-up user.
Manage email notification preferences
In the Email Notifications section:
- In the Notify when field:
- You can optionally turn on the "Someone indicates an email is spam" notification.
- The "Spam rate meets threshold" and "Bounce rate meets threshold" are active by default and can’t be changed.
- Enter an email address in the Notification Email field.